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This privacy statement explains to you how we collect your personal information when you book a room on hotelastoria-sf.com.
This statement also lists what we do and don't do with this information, and explains your right to see this information at any time.
Personal information
When you book rooms from our online reservation service, we ask you for some personal information that we can use to identify you and contact you regarding your payment. The information that we could ask for is:
- Your name and address
- Your phone and fax numbers
- Your email address
What we do with this information
We store this information on our server so that we can keep a record of your room-reservation for accounting purposes, and so that we can send you an invoice or receipt of your order. We also use your address and/or email address as a delivery address, so that we can send you latest rate or other relevant information.
We may also use your email address to confirm that your reservation is complete and to ask you for feedback on our service so that we can improve our work. You may ask us at any time to stop sending you further emails of this nature.
Your personal information is also passed to the secure payment server, so that our software can verify your identity for the purposes of making your credit/debit card transaction. Hotel Astoria does not give, sell or rent your details to any third party for marketing purposes.
What we do not do with this information
We do not give, sell or rent any of your personal information to any third party under any circumstances. The only other company we share your information with is Globekey, our payment provider, so that your credit/debit card transaction can be completed.
We do not send unsolicited commercial email ("spam") to your email address.
Viewing your personal information
You can, at any time, contact us to request full details of your personal information that we have recorded. To contact us, you can:
E-mail us: sales@hotelastoria-sf.com | marketing@hotelastoria-sf.com
Call us on +415 434 8889 | Toll Free: (800) 666-6696
Write to us at:
510 Bush Street, San Francisco
CA94108
USA
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